Blackthorne d.o.o Sarajevo is looking for 2x new people for the position of full time Intern Sales Clerk to create quotations and coordinate shipments for the effective distribution of goods internationally.

A great asset for this role is good communication (in English) and negotiation skills as well as good knowledge of basic mathematics to prepare quotations. The ideal candidate will have a great customer-oriented approach and problem-solving attitude.

Responsibilities:

1. Customer Interaction:

Respond to inquiries from existing and potential clients regarding freight forwarding services.
Provide information on shipping rates, transit times, and other relevant details.
Maintain positive relationships with clients through effective communication.
2. Sales Support:

Prepare and send quotations to clients.
Process sales orders and ensure accurate entry of data into the system.
Collaborate with the operations team to coordinate shipments based on customer requirements.
3. Documentation:

Prepare and organize shipping documents, including invoices, packing lists, and customs paperwork.
Ensure all documentation complies with international shipping regulations.
Keep logs and records of the quotations, shipments, executed orders etc.
Prepare accurate reports in excel for upper management
Regularly update database contacts and make sure all new contacts are included in the database (data on clients, partners and suppliers)
Ensure premises, assets and communication ways are used effectively
4. Coordination with Internal Teams:

Work closely with the operations and logistics teams to ensure the timely and efficient movement of freight.
Collaborate with colleagues to resolve any issues related to shipments or customer inquiries.
Coordinate logistics suppliers (e.g. transport companies, customs broker, truck drivers) according to availabilities and requirements
Communicate with suppliers, customers etc. to achieve profitable deals and mutual satisfaction
Plan and track the shipment of final products according to customer requirements
Assist on company’s activities
What we are looking for:

Recent graduates, looking to start of their business career (preferably management, economics, communications, mathematics, supply chain management or any relevant field). Other applicants with different levels of education and experience are not excluded.
Be available 8 hours for work from the office (9:00 to 17:30) Monday to Friday in Sarajevo ( Radon Plaza Hotel, Nedzarici,)
Professional level of written and oral English (majority of work is done in English) and Bosnian/Croatian/Serbian
Eager to learn and grow with the company
Excellent organisational skills
Excellent analytical and problem-solving skills
Ability to work with little supervision and track multiple processes after receiving proper training
Computer-savvy with a working knowledge of Excel
Ability to quickly acclimate, integrate and work with new logistics software platform
Excellent communication and interpersonal skills
What we offer?

Starting internship net earnings per month of about 1370 BAM (inclusive of transport/add-ons set by law) – 6 months trial, with plans for permanent employment after 6-month review.
Ability to get practical experience in an international company and working with big name brands like Google, Meta, VISA etc.
Ability to grow within the company
More about us:

Blackthorne is a leading global supply chain logistics company. It is a UK headquartered company with many global offices which typically works with technology companies in markets all over the world. We operate through many offices in the world.

Blackthorne provides a door-to-door service for risk-averse technology corporations who demand 100% compliance, the highest standards of delivery execution and is an experienced partner in all aspects of global supply chain logistics, ensuring the delivery of the right product, to the right recipient, on-time and matching or exceeding clients’ expectations.

Please send applications including CV and motivational letter to faruk@blackthorneit.com

For any extra information you can contact us on +38762952479

-Fluent in English

-available 8 hours for work from the office (9:00 to 17:30) Monday to Friday in Sarajevo ( Dzemala Bijedica St 185, Sarajevo 71000)

-Experienced with Excell and Outlook